CFS ticket intake

Document the issue for service review.

Use this when something needs repair, maintenance, access support, commercial service, or project follow-up.

Best ticket details:

Exact location, what changed, whether it is active now, priority, access notes, and photos of the area, close-up issue, labels, or visible damage. Files are optional. Accepted: images, videos, and PDF. Max 6 files, 25 MB each.

Priority guide

Use Emergency only for immediate risk or active disruption.

Active water, power loss, safety concerns, access/security issues, or major business interruption should include photos and access details.

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